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Interviewing: Principles and Practices, 10/e
Charles J. Stewart, Purdue University--West Lafayette
William B. Cash, National Louis University--Evanston

The Recruiting Interview

Chapter Summary

The recruiting interview can be an effective means of selecting employees, but it takes preparation that includes becoming familiar with state and federal EEO laws, developing an applicant profile, obtaining and reviewing information on applicants, and developing a carefully structured interview. Preparation must be followed by a thoroughly professional interview that includes an effective opening, skillful questioning, probing into answers, thorough information giving, honest and detailed answers to questions, and an effective closing. You must practice effective communication skills that include language selection, nonverbal communication (silence, voice, eye contact, facial expressions, posture, and gestures), listening, and empathy.

When the interview is concluded, conduct evaluations of the applicant and yourself. The first focuses on the applicant’s suitability and fit and the second on your effectiveness as recruiter and evaluator.